Hello, Business Process Owner!
I have a couple of inquiries for you. Did any of your coleagues send you an appeal for regard yesterday? Did you get an email from him? Have you sanction it yet? Do you know on what premise you need to endorse or reject his appeal? Do you know what number of appeals he has effectively sent in and what his history is? Is your head turning at this time? Have you wished frequently that you could take care of this genuine annoyance?
This is known as the “Un-computerized Workflow Syndrome”, the malady that numerous procedure managers upset from. Here is the way a business process work process is characterized :
“The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.” (Oxford Dictionary)
That is straightforward enough. However the issue comes when that little bit of work needs to be turned upward or caught up. That is when individuals slip off, records turn up gone and wretchedness spreads in a general course, most without a doubt based on the methodology holder. Imagine a scenario in which none of this is truly essential. Consider the possibility that through straightforward mechanization, and as most cutting edge web designers say today, “at the click of a catch”, you have an approach to stay informed concerning that bit of work with no looking, any snooping or any shouting.
Obviously, you can dispose of those million distinctive color coded stickies. On the other hand keep them, on the off chance that despite everything you need to. Here’s the reason mechanizing your business methodology is essential. Hang tight, the accompanying sections may change your life.
1. Streamline communication in your business process :
We receive many emails on a daily basis and it’s not possible to retain all of the items you would like to try and do in your head. Yes, you would possibly note them down, in Google tasks, stickies or a disturbance list of selection. on the other hand you’ll got to bear in mind that you simply wrote these down. By automating your work flow, you have got one efficient mode of communication, and one common dashboard wherever all of your requests, incoming and outgoing ar placed, in conjunction with details regarding that stage within the business method they’re at. however tough is it to click on “Initiate a request” and send out a leave application to your manager? better part is, you don’t even got to apprehend United Nations agency the regarding manager is and what her email id is! It’s all in dire straits you. All you have got to try and do is tell her why you won’t be coming back certain work, and let the system handle the process.
2. Enforce accountability :
By automating your workflow and streamlining communication, it’s right there, ahead of your eyes, information that tells you who is to blame for what process. Initiations, approvals, rejections, inputs – are all absolute to the one that has performed the action. By sanctionative that level of knowledge transparency in your business method, you enforce accountability on yourself and your colleagues. Excuses like “I uncomprehensible that mail”, “I lost that memo” and, “oh crap! it landed in my spam” are things of the past.
3. Minimize costs due to manual errors and inefficiency :
To err is human. We may forget payment due dates, or approval dead lines or make payments for services or goods you never received. These might result in direct financial loss in many instances. An automated workflow allows you to minimize these errors. At any point in time, a particular transaction is presented to you in its current state. So if an order is pending and you haven’t received it, you will never make a payment unless it’s state has been updated to “Received”. There will be never a moment again when you will be put to humiliation because of the ‘system’.
4. Develop an insight into the evolution and repercussions of your business process:
Imagine you have automated your business process, streamlined your employee base to use this new system and things are flowing smoothly for the last 2 months. Now what would you like to do with all the data that has been accumulating? Wouldn’t you like to know how many requests came in, how many were approved, how many are pending, how to better the business process? Sometimes your business process solves a pain point and encourages your employees to use it. At other times, it simply doesn’t solve the purpose. Since the mode of communication is streamlined and accumulation of data is centralised in an automated workflow tool, you will be provided with insights that will tell you if your current business process is bottling up at some point, if its actually making life easy for your employees or if its making what could otherwise be a simple thing more complicated. This is probably the best input you can have for all your business process management needs.
5. Establish a clear approval hierarchy :
Lets face the truth! the organization hierarchy is seldom the same as the approval heirarchy for a business process. Without an automated tool you will have mails flying left right and center to figure out just to find the person “in-charge” of approval, leave alone asking him to approve of your request. A well implemented business process workflow tool, will not only have these approval hierarchies codified into itself, but will also ensure that each process has its own specific hierarchy as deemed by it. There is no longer a need to track down “Know it all” Dave at the cafeteria to figure out just how in the wide world can we get this approval sorted without having to call in for a full company meeting.